May 7, 2021

My mask seems to be leaking into my cheeks or eyes.

My mask seems to be leaking into my cheeks or eyes.

Posted by Metric Marketing

Your mask has an exhalation port that blows air. This is normal. If a mask leak is occurring around your eyes or mouth, follow these steps to fix it:

  1. Check all the connections for improper assembly and breaks or tears.
  2. If your mask has a forehead arm or adjustment feature, try readjusting that first to correct the leak.
  3. Next, readjust the headgear straps. The mask should be as loose as possible while still creating a seal. A mask that is too tight against the face can cause leaks to occur by creating folds in the material. Remember, you want to do a final strap adjustment when you are lying down, and some machines have a mask fit setting to help.
  4. If you are still not achieving a good seal, contact us to book an appointment. We may be able to help or fit you to a different mask.

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